Shipping policy

Shipping

Where we ship

We currently ship within the United States only.

Processing and delivery times

Orders are processed within 1 to 3 business days.
Delivery usually takes 7 to 14 business days after your order ships.

These are estimates, not guarantees. Carrier delays, weather and holidays can add time.

Shipping costs

Shipping costs are calculated and shown at checkout before you pay.

Tracking

When your order ships we email you a tracking link. If you have not received it, check your spam folder or email thefacialco@gmail.com.

Wrong address

Please check your address before you order. If you spot a mistake, email us straight away. Once an order has shipped we cannot change the address.

Lost, late or damaged parcels

If your order has not arrived within 14 business days of shipping, or arrives damaged, email thefacialco@gmail.com with your order number and we will help put it right.

Contact

The Facial Co. · thefacialco@gmail.com